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BE Solar - Privacy Notice

Privacy Notice Summary:

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Effective Date: 1st September 2024
Last Updated: 7th November 2024

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At BE Solar, we respect your privacy and manage your personal information according to the Bermuda Personal Information Protection Act 2016 (PIPA). This notice provides a brief overview of how we collect, use, and share your information.

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1. Information We Collect

We collect personal information such as your name, address, email, and phone number to communicate with you and manage our services. We also gather financial information like payment details to process transactions, and technical and usage data to ensure the smooth delivery and operation of our products and services.

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2. How We Use Your Information

Your personal information is used to deliver our services, process payments, and provide customer support. We may also use your data to communicate product updates, service offerings, or promotions. Additionally, we analyse usage and technical data to improve the quality and functionality of our services, and to meet any legal obligations.

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3. Sharing Your Information

We may share your personal information with trusted third parties, including service providers who help with cloud storage, payment processing, and system monitoring. Your information may also be disclosed to legal authorities if required by law, including the Department of Planning, or in response to valid requests from public bodies.

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4. Retention of your information

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. For instance, financial information is retained for seven years to meet record-keeping requirements. Once your information is no longer needed, it will be securely deleted or anonymized.

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5. Your Rights Under PIPA

Under PIPA, you have the right to request access to the personal information we hold about you, correct any inaccuracies, or ask for its deletion, subject to legal requirements. You may also object to certain uses of your data or request a copy of your information in a machine-readable format. 

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6. Implied Consent

By providing your personal information to BE Solar, you give us implied consent to use it for delivering products and services. If you wish, you can request details about the third parties with whom we share your information at any time.

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7. Data Security

We protect your personal information through encryption, firewalls, and access controls. However, no system is entirely secure. If you have any concerns about the security of your data, please reach out to us.

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8. Contact Us

If you have any questions about this notice or wish to exercise your rights, you can contact BE Solar’s Privacy Officer, Robert Godfrey, at privacy@besolar.bm or call +(441) 279-5907.

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9. Updates to This Notice

We may update this privacy notice periodically. Any changes will be posted on our website with the updated effective date.

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10. Detailed Privacy Notice

This summary is intended only as an overview. For more detailed information, please refer to our Detailed Privacy Notice (link below).

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